Tiffany Chevers

Questioner
DISC Type : c

General Manager at The Ballroom Bowl

Toronto, Ontario, Canada

Overview

Tiffany is an entrepreneurial General Manager with wide-ranging experience in the hospitality sector, from pubs to 5-star hotels. She is currently leading the opening of The Ballroom Bowls new Yorkville location. A graduate of the University of Ottawa, she is passionate about staff development and creating perfect guest experiences.

She is a dedicated mentor who is passionate about fostering positive and healthy work environments for young professionals entering the industry. Tiffany is a natural coach at heart and finds fulfillment in teaching her peers and watching them grow within their careers.

She transitioned her career from medical administration, where she assisted ophthalmic surgeons, to the hospitality industry.

Personality Overview

Price-Sensitive

Not Easily Convinced

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Guest Experience
Her professional focus is on giving guests a "perfect experience each and every time" in high-end hospitality and entertainment settings.
Staff Development
Describes herself as a "staff developer at heart" who enjoys teaching and coaching her peers to help them grow within the industry.
Positive Work Culture
She reposted content expressing concern for young people starting careers in toxic environments, indicating a passion for healthy workplace dynamics.

Media Appearances

Tiffany has no verified media appearances

Work History

10-2023
General Manager at The Ballroom Bowl
5-2023 - 10-2023
Terminal 1 Operations Manager at Plaza Premium Group
7-2022 - 1-2023
Administrative Assistant to an Ophthalmic Surgeon at Kensington Vision and Research Centre
1-2022 - 11-2022
Administrative Assistant to the Ophthalmic Surgeons at North Toronto Eye Care
4-2016
Business Owner at TC and Co.

Education

2009 - 2012
Bachelor of Social Sciences from University of Ottawa
2006 - 2009
Bachelor of Arts (B.A.) from York University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Toronto, Ontario, Canada Job Level : Senior Designation : General Manager at The Ballroom Bowl
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Insights For Selling To Tiffany

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tiffany is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Tiffany

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Tiffany move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Tiffany take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Tiffany

Personality Compatibility


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