Tim Bushell in

Tim Bushell

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Senior Solutions Architect Team Lead at Inoria
📍 London, Ontario, Canada

Tim Bushell is the Senior Solutions Architect Team Lead at Inoria, specializing in database administration, automation systems, and enterprise telephony. A graduate of triOS College, he has advanced internally from a Sales Engineer role, demonstrating deep product and implementation expertise.

He has a strong focus on modern customer experience technology, evidenced by his recent certifications in AI, including the AMP AI Agent Builder and multiple Talkdesk AI credentials.

Tim possesses a rare and valuable skill set in legacy Nortel systems, including the CS1000, Call Pilot, and Symposium platforms.

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Experience
19 Years
Current Role
Senior Solutions Architect Team Lead
Job Level
Mid-senior
Location
London, Ontario, Canada
Personality Overview

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Decision Approach
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Priorities

Topics Tim cares about

AI in Contact Centers
He recently obtained multiple advanced certifications in AI platforms from Talkdesk and Parloa, indicating a strong professional focus on improving customer experience.
Solutions Architecture
His title and career progression to a Team Lead role underscore his deep expertise in designing and implementing complex technical solutions for clients.
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Career

Work history

6-2024
Senior Solutions Architect Team Lead
Inoria
6-2022 - 6-2024
Senior Solutions Architect
Inoria
7-2021 - 6-2022
Sales Engineer
Inoria
4-2016 - 11-2020
Director of Connecting Technology
TLS - Connecting Voices
1-2007 - 4-2016
IT Manager
TLS - Connecting Voices
In the press

Media appearances

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Education
2003 - 2004
Computer Programming
triOS College
2002 - 2003
E-Commerce System Developer
triOS College Business Technology Healthcare
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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