Tim Ferriter, CFA in

Tim Ferriter, CFA

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Head of Retail Product, Digital, and Growth at PNC
📍 Wilmington, Delaware, United States

As PNC Banks Head of Retail Product, Digital, and Growth, Tim Ferriter draws on nearly 20 years of leadership experience from JPMorgan Chase. He specializes in digital transformation and leveraging AI to enhance customer experiences. He holds an MBA from the University of Marylands Robert H. Smith School of Business.

Tim holds the Chartered Financial Analyst (CFA) designation, a globally respected and rigorous credential in the investment management profession.

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Experience
28 Years
Current Role
Head of Retail Product, Digital, and Growth
Job Level
Mid-senior
Location
Wilmington, Delaware, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Tim cares about

Digital Customer Experience
His career focus is on driving change and building seamless, intuitive, and relevant digital finance experiences for consumers.
AI in Banking
He has spoken on how AI enables a deeper understanding of customer needs to deliver highly personalized banking experiences.
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Career

Work history

5-2026
Head of Retail Product, Digital, and Growth
PNC
11-2024 - 4-2026
Managing Director, Head of Digital
JPMorganChase
7-2021 - 11-2024
Managing Director, Head of Product - Customer Acquisition and Marketing Platforms
JPMorganChase
12-2017 - 6-2021
Managing Director, Head of Card Acquisitions
JPMorganChase
1-2013 - 11-2017
Managing Director, Head of Card Marketing Analytics and Pricing
JPMorganChase
In the press

Media appearances

PNC Bank Announces Tim Ferriter as Head of Retail Product, Digital and Growth. Featured in PR Newswire
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PNC Bank Announces Tim Ferriter as Head of Retail Product, Digital and Growth. Featured in PNC Media Room
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Education
2000 - 2002
MBA
University of Maryland - Robert H. Smith School of Business
1997 - 1999
MS
Loyola University Maryland
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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