Tim Ferriter, CFA

Captain
DISC Type : DS

Head of Retail Product, Digital, and Growth at PNC

Wilmington, Delaware, United States

Overview

As PNC Banks Head of Retail Product, Digital, and Growth, Tim Ferriter draws on nearly 20 years of leadership experience from JPMorgan Chase. He specializes in digital transformation and leveraging AI to enhance customer experiences. He holds an MBA from the University of Marylands Robert H. Smith School of Business.

Tim holds the Chartered Financial Analyst (CFA) designation, a globally respected and rigorous credential in the investment management profession.

Personality Overview

Output-Driven

Planner & Achiever

Consummate Professional

Reading between the lines and seeing beyond your words comes naturally to them.  They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Digital Customer Experience
His career focus is on driving change and building seamless, intuitive, and relevant digital finance experiences for consumers.
AI in Banking
He has spoken on how AI enables a deeper understanding of customer needs to deliver highly personalized banking experiences.
Legacy System Modernization
He has shown interest in how Generative AI can be used to revolutionize and update legacy systems within large organizations.

Media Appearances

PNC Bank Announces Tim Ferriter as Head of Retail Product, Digital and Growth. Featured in PR Newswire

See Now

PNC Bank Announces Tim Ferriter as Head of Retail Product, Digital and Growth. Featured in PNC Media Room

See Now

PNC snags JPMorgan vet to lead retail bank’s product, digital. Featured in Banking Dive

See Now

Work History

5-2026
Head of Retail Product, Digital, and Growth at PNC
11-2024 - 4-2026
Managing Director, Head of Digital at JPMorganChase
7-2021 - 11-2024
Managing Director, Head of Product - Customer Acquisition and Marketing Platforms at JPMorganChase
12-2017 - 6-2021
Managing Director, Head of Card Acquisitions at JPMorganChase
1-2013 - 11-2017
Managing Director, Head of Card Marketing Analytics and Pricing at JPMorganChase

Education

2000 - 2002
MBA from University of Maryland - Robert H. Smith School of Business
1997 - 1999
MS from Loyola University Maryland

More Information

Social Presence :

Prographics :

Exp : 28 Location : Wilmington, Delaware, United States Job Level : Mid-senior Designation : Head of Retail Product, Digital, and Growth at PNC
URL has been copied!

Insights For Selling To Tim

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Focus on the results that your product produces, expect some strategic questions in return

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't go over them unless you are left with no other option
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tim is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Tim

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Tim move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Tim take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Tim

Personality Compatibility


Other PNC Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.