Tim Shields in

Tim Shields

Commander · DISC type D
President & CEO at Kentwood Office Furniture
📍 Grand Rapids Metropolitan Area, United States

Tim Shields is the President and CEO of Kentwood Office Furniture, bringing over two decades of industry experience from leadership roles at MillerKnoll and Herman Miller. His background spans customer experience, channel development, and sales operations. Colleagues have described him as honest, dependable, and skilled in team building.

Outside of his executive duties, Tim shows a strong appreciation for local industry and community. He actively praises the work of Grand Rapids craftspeople and emphasizes the importance of strong, collaborative relationships with dealers, vendors, and partners. He also served in the United States Navy.

Unique fact: After 23 years at the manufacturer level with Herman Miller, he transitioned to lead one of its key dealer partners.

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Experience
43 Years
Current Role
President & CEO
Job Level
Leadership
Location
Grand Rapids Metropolitan Area, United States
Personality Overview

How Tim shows up

Impact-Driven
Very Quick
Strong-Willed

More than the product, they care about the effectiveness of the product. They are not focused on building rapport and relationships. They like to be in a position where they can control the conversation and terms.

Priorities

Topics Tim cares about

Customer Experience
Served as Sr. Director of Customer Experience & Transformation at MillerKnoll, indicating a deep focus on the end-to-end client journey.
Channel Development
Previously led channel and dealer development for the Americas at Herman Miller, a core aspect of his expertise now applied at Kentwood.
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Career

Work history

3-2023
President & CEO
Kentwood Office Furniture
11-2021 - 3-2023
Sr. Director of Customer Experience & Transformation
MillerKnoll
9-2020 - 9-2021
Director of Channel & Dealer Development for the Americas
Herman Miller
9-2018 - 9-2020
President - Herman Miller Canada, Inc
Herman Miller
9-2016 - 9-2018
Vice President Sales Operations - Nemschoff, a Herman Miller Company
Herman Miller
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1988 - 1992
Business Administration and Management
Muskegon Community College
Education details unavailable
United States Navy
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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