Todd Rabourn is a Director at Ford Motor Company, leading global customer experience implementation. He focuses on enhancing service convenience and dealership performance through innovative programs. He holds a BBA from the University of Georgias Terry College of Business and an MBA from the University of Detroit Mercy.
He is leading Fords expansion of complimentary Pickup & Delivery and Mobile Service, making it "easier to have your vehicle serviced with less disruption to your life. "
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