Tom Fitch in

Tom Fitch

Login to view DISC.
VP of Customer Success at Hoxhunt
📍 Helsinki Metropolitan Area, Finland

Tom Fitch is a customer-centric leader and the current VP of Customer Success at Hoxhunt, specializing in building and scaling global teams. With experience at startups and Fortune 500 companies, he holds a BSc from The University of Sheffield. Colleagues describe him as inspiring, passionate, and an amazing manager.

He believes contract renewals are the "lifeblood" of a company and should be celebrated with the same energy as new business wins.

Read the full overview →
Current Role
VP of Customer Success
Location
Helsinki Metropolitan Area, Finland
Personality Overview

How Tom shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Tom cares about

Scaling Customer Success
He has built and led global Customer Success functions from the ground up at companies like Supermetrics and now leads the CS team at Hoxhunt.
Cybersecurity Awareness
As a leader at cybersecurity firm Hoxhunt, he shares insights on emerging phishing threats, such as the weaponization of SVG files in attacks.
+4 more topics Login to view topics
Career

Work history

4-2025
VP of Customer Success
Hoxhunt
1-2024 - 2-2025
Global Director, Customer Solutions
Supermetrics
1-2022 - 1-2024
Global Director, Customer Success
Supermetrics
10-2022 - 4-2023
Interim Head of Professional Services & Sales Engineering
Supermetrics
3-2021 - 1-2025
Exec Member
Pavilion
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
BSc (hons)
The University of Sheffield
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Michael Dube
Michael Dube
Executive Vice President of Engineering and Manufacturing Operations
Rochester Electronics, LLC
GC
Guy Cohen
Research Staff Member
IBM - T. J. Watson Research Center
DL
Darlene Ladd
Director of Recruitment and Intake
Challenge Unlimited, Inc.
 George Wright
George Wright
Lead Communications & Public Engagement Manager
Greater London Authority
Unlock the full playbookSee exactly how to sell to Tom. Free, 10 seconds.