As Customer and eCommerce Director at MandM Direct, Tom Goode is a data-driven leader focused on practical results over trends. He uses shopper behavior data and customer lifetime value models to understand customers, improve marketing ROI, and build loyalty. Colleagues have described him as helpful and proactive.
Outside of his primary role, Tom shows an interest in community engagement and philanthropy. He has publicly expressed his enthusiasm for his companys charitable partnerships, particularly the collaboration with the Harris Foundation.
Tom recently spearheaded the launch of an AI-centric mobile app designed to transform the shopping experience and drive future business growth.
Read the full overview →They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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