Tom Packert

Examiner
DISC Type : cs

Chief Technology Officer at Xendoo Online Bookkeeping & Accounting

Miami, Florida, United States

Overview

Tom Packert is the Chief Technology Officer at Xendoo, with extensive experience in cloud infrastructure, open-source stacks, and healthcare IT security. Described by colleagues as a detail-oriented mentor, he specializes in HITRUST compliance and holds certifications in dbt.

He is a self-described "Recovering Server Hugger" and co-inventor on patents for a low-frequency asset tracking system.

Personality Overview

Process Oriented

Status Quo Seeker

Late Adopter

Being observant comes to them naturally.  They are thorough and always follow a systematic approach. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Healthcare IT Security
He has deep expertise in remediating companies to comply with HIPAA and the HITRUST Common Security Framework, a focus from his previous roles.
Cloud Infrastructure
He has been deploying on AWS since 2010 and is currently exploring immutable servers with Terraform, Ansible, and containers to eliminate 'configuration drift'.
Atlassian Suite
He is a stated fan and user of Atlassian products like Jira, Confluence, and OpsGenie for implementing IT Governance and managing projects.

Media Appearances

Tom has no verified media appearances

Work History

8-2019
Chief Technology Officer at Xendoo Online Bookkeeping & Accounting
9-2008 - 8-2019
Owner at Phase 1 Systems LLC
12-2012 - 8-2015
VP of Information Management at Orthosensor
12-2008 - 12-2012
CTO at CareCloud Corp
1-2005 - 12-2009
VP IM at Visible Assets

Education

1981 - 1985
Education details unavailable from Kutztown University of Pennsylvania
1978 - 1980
Education details unavailable from Archmere Academy

More Information

Social Presence :

Prographics :

Exp : 17 Location : Miami, Florida, United States Job Level : Leadership Designation : Chief Technology Officer at Xendoo Online Bookkeeping & Accounting
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Tom

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Tom take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Tom

Personality Compatibility


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