Tom Palombella

Wildcard
DISC Type : csi

Director of Logistics Operations at Matalan

Widnes, England, United Kingdom

Overview

Tom Palombella is the Director of Logistics Operations at Matalan, with extensive experience in supply chain management and operational development. His career includes senior leadership roles at THG and Science in Sport, demonstrating a consistent focus on optimizing global fulfilment and outbound operations. He holds a BND from Riverside College.

Tom shows a strong commitment to community and charitable work, proudly supporting the Alder Hey Childrens Charity. He values teamwork and celebrating collective success, frequently recognizing his teams achievements. He is also interested in the positive social impact businesses can have, highlighted by his visit to the Company Shop Group.

His team at Matalan, along with partners, were winners of the prestigious Retail Supply Chain Excellence award.

Personality Overview

ROI Driven

Friendly But Slow

Curious But Skeptical

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Retail Supply Chain
His team was a winner of the Retail Supply Chain Excellence award, and he is a speaker at the Drapers Supply Chain Summit.
Customer Convenience
Highlighted the launch of InPost UK lockers as an important step in improving flexibility and service for Matalan customers.
Team Recognition
Frequently posts about his pride in his team's accomplishments and collaborative efforts, emphasizing a culture of shared success.

Media Appearances

Tom has no verified media appearances

Work History

9-2025
Director of Logistics Operations at Matalan
11-2022 - 9-2025
Head of Supply Chain & Network Planning at Matalan
1-2021 - 11-2022
Head of Operational Development - Global Fulfilment at THG
1-2020 - 1-2021
Head of Group Supply Chain at Science in Sport
4-2018 - 1-2020
Head of Outbound Operations at The Hut Group

Education

2006 - 2008
BND from Riverside College
2001 - 2006
Education details unavailable from The Bankfield School

More Information

Social Presence :

Prographics :

Exp : 20 Location : Widnes, England, United Kingdom Job Level : Mid-senior Designation : Director of Logistics Operations at Matalan
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them realize that there is no personal risk in making this decision
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Tom

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Tom take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Tom

Personality Compatibility


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