Tom Probola

Observer
DISC Type : ci

Sr Manager, Customer Excellence at Ricoh

United States

Overview

Tom has no verified overview

Personality Overview

Value Driven

Example Seeker

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are likely to ask many questions and look heavily for supporting information. They are generally strong communicators and are not easy to convince.

Topics They Care About

Tom has no verified topics they care about

Media Appearances

Tom has no verified media appearances

Work History

4-2008
Sr Manager, Customer Excellence at Ricoh
7-2006 - 4-2008
Manager, Voice Of the Customer at Ricoh
8-2004 - 7-2006
Sr Marketing Operations Manager at Philips Lighting
1-2003 - 7-2004
Channel Operations Manager at Philips Lighting
12-2000 - 12-2002
Certified Six-Sigma Blackbelt at Philips Lighting

Education

Education details unavailable from Muhlenberg College

More Information

Social Presence :

Prographics :

Exp : 25 Location : United States Job Level : Middle Designation : Sr Manager, Customer Excellence at Ricoh
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Be prepared for a lot of questions, answer them objectively
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Tom

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Tom take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Tom

Personality Compatibility


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