Tom Scuoteguazza

Doer
DISC Type : sd

Vice President of Products and Services at Ascent Solutions

Pittsburgh, Pennsylvania, United States

Overview

With over 30 years of experience, Tom Scuoteguazza is the VP of Products and Services at Ascent Solutions. He leads teams focused on customer success, service delivery, and product development for Salesforce-native ERP solutions. He holds a dual BA from Carnegie Mellon University and is a Salesforce Certified Administrator.

Tom is passionate about building communities that learn together, a perspective deepened by postgraduate work in anthropology and theology. He serves as an ordained deacon and prioritizes his role as a husband and father. He is also described by peers as a dedicated volunteer and a true servant leader.

Unique fact: Tom holds a Master of Practical Theology, blending his technical career with deep interests in theology and anthropology.

Personality Overview

Fast-paced

Long-term Focused

Deliberate Doer

They exhibit a rare combination of being result-oriented but patient at the same time.  They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Salesforce ERP
Leads the Ascent ERP product line, focusing on creating and delivering comprehensive business solutions on the Salesforce platform.
Customer Success
His role centers on providing leadership for all customer and partner success activities, ensuring solutions exceed expectations.
Servant Leadership
Peers have highlighted his role as a "true servant leader, " reflecting a leadership style focused on dedication and team support.

Media Appearances

Tom has no verified media appearances

Work History

1-2022
Vice President of Products and Services at Ascent Solutions
1-2020 - 1-2022
Vice President, Ascent ERP Product Line at Ascent Solutions
10-2017 - 1-2020
Director of Professional Services at Ascent Solutions
2-2015 - 10-2017
Senior Engagement Manager at Ascent Solutions
2-2009 - 2-2015
Director I/t Practice at World-Class Industrial Network

Education

Master of Practical Theology (MPT) from Palmer Theological Seminary of Eastern University
Dual BA from Carnegie Mellon University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Pittsburgh, Pennsylvania, United States Job Level : Senior Designation : Vice President of Products and Services at Ascent Solutions
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Insights For Selling To Tom

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • Focus on the results that your product produces, expect some strategic questions in return
  • You can spend time on BANT (or other qualification methodology) but keep it to the point

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tom is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Tom

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Tom move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Tom take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Tom

Personality Compatibility


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