Tom Ward is the founder of a coaching practice for hospitality leaders, drawing on his extensive experience as Managing Director for BAO and Director of Operations for JKS Restaurants. He focuses on data-centric strategies to enhance operations. Tom holds a degree in Hospitality Administration from Nottingham Trent University.
Outside of his professional life, Tom is a dedicated reader interested in personal and professional development, sharing insights from books like "Atomic Habits" and "The Rebuilders." He writes articles on overcoming challenges and uses reflection exercises like "ROSE, BUD, THORN" for creating better conversations.
After many years leading prominent, multi-site restaurant businesses, he transitioned from a hands-on director to launching his own specialized coaching practice for senior hospitality leaders.
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