Tony Schroeder in

Tony Schroeder

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Consulting Solutions Architect - DX • Collab & Contact Center at CDW
📍 Greater Chicago Area, United States

With over two decades of expertise, Tony Schroeder is a Consulting Solutions Architect at CDW specializing in contact center technologies. Holding an MBA from Keller Graduate School of Management, he leverages a calm, analytical approach to design and implement solutions that align technical capabilities with business goals.

Outside of his technical role, Tony has an entrepreneurial mindset, demonstrated by developing a business plan for emergency overnight bags for stranded travelers during his MBA. He also shows an interest in community support, having promoted volunteer opportunities for educational financial aid workshops.

As part of his MBA program, he developed a business concept for a service called "Just in Time Overnight Bags."

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Experience
21 Years
Current Role
Consulting Solutions Architect - DX • Collab & Contact Center
Job Level
Senior
Location
Greater Chicago Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Tony cares about

Contact Center Solutions
Possesses deep expertise in both cloud (CCaaS) and on-premise contact center platforms, including Cisco (UCCE/UCCX/CVP) and Webex Contact Center.
Business-Tech Alignment
Focuses on bridging the gap between technical and business teams to deliver solutions that improve client outcomes and internal processes.
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Career

Work history

2026
Consulting Solutions Architect - DX • Collab & Contact Center
CDW
2019 - 2025
Professional Services Manager & Technical Lead
C1
2012 - 2019
Senior Application Developer
C1
2011 - 2012
IP Contact Center Engineer
DeVry Inc.
2010 - 2011
Telecommunications Analyst
Tribune Company
In the press

Media appearances

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Education
Master of Business Administration (MBA)
Keller Graduate School of Management of DeVry University
Bachelor of Science
DePaul University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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