Tracey Smith in

Tracey Smith

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Section Manager at EON Next
📍 Nottingham, England, United Kingdom

Tracey Smith is a debt management leader at E. ON Next with 30 years of experience in the utility sector. Her expertise lies in civil litigation and helping customers in debt, having previously managed the in-house legal team. She is recognized as a 2025 industry leader by Credit Connect.

Tracey is passionate about creating a supportive work environment and values her teams well-being. She publicly celebrates her colleagues successes and acknowledges the importance of having a strong support system to navigate challenging days at work, indicating a people-first leadership style.

Unique fact: Tracey was part of the core six-person team that established the in-house legal department at E. ON.

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Experience
22 Years
Current Role
Section Manager
Job Level
Middle
Location
Nottingham, England, United Kingdom
Personality Overview

How Tracey shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Tracey cares about

Customer Debt Solutions
Her primary professional passion is helping customers navigate debt, a focus she has maintained for over 30 years in the utility industry.
Litigation Strategy
She has deep experience in this area, having been a Litigation Officer and manager of the legal team. She recently initiated a tender for new litigation partners.
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Career

Work history

1-2015 - 6-2020
Section Manager
EON Next
8-1997
Escalated Debt Super Family Manager
E.ON Next
In the press

Media appearances

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Education
Business Administration and Management
Ellis Guilford School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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