Tyler Phillips in

Tyler Phillips

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Strategic Account Manager at Absorb Software
📍 Colorado Springs, Colorado, United States

Tyler is a Strategic Account Manager at Absorb Software, managing a $4.3M portfolio with a 99.5%+ gross retention rate. Described as a "superstar" and "efficiency extraordinaire," he specializes in customer success, account growth, and turning client feedback into action. He is a graduate of the University of Colorado Colorado Springs.

His background includes being named a dealerships Top Sales Producer for five consecutive months.

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Experience
9 Years
Current Role
Strategic Account Manager
Job Level
Middle
Location
Colorado Springs, Colorado, United States
Personality Overview

How Tyler shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Tyler cares about

SaaS Account Growth
He manages a $4.3M book of business at Absorb Software and previously drove Net Revenue Retention (NRR) through renewals and expansion at SearchStax.
Customer Retention
His roles consistently focus on improving customer health and maintaining high retention rates, demonstrating a core focus on long-term client success and value.
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Career

Work history

7-2025
Strategic Account Manager
Absorb Software
9-2023 - 7-2025
Strategic Account Manager
SearchStax
1-2023 - 9-2023
Manager of Customer Success
SearchStax
8-2021 - 1-2023
Customer Success Manager
SearchStax
2-2020 - 8-2021
Sales Development Specialist
Self Publishing School
In the press

Media appearances

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Education
2013 - 2016
Bachelor’s Degree
University of Colorado Colorado Springs
2011 - 2013
Associate’s Degree
Pikes Peak State College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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