Upendran Rao in

Upendran Rao

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Senior Manager Customer Success at Oracle
📍 Chennai, Tamil Nadu, India

Upendran is a versatile business leader and Senior Customer Success Manager at Oracle, specializing in strategic account planning for SaaS, PaaS, and IaaS. He holds an MBA and a PMP certification. Colleagues describe him as sincere, a natural leader, and a calming presence in crisis situations, adept at rallying resources for customers.

He is a technology enthusiast with a passion for continuous improvement and learning, recently embarking on a journey to deepen his knowledge in Artificial Intelligence. He actively pursues and shares his progress on new certifications, demonstrating a commitment to staying current with the latest industry trends and products.

Unique fact: Early in his Oracle career, he was instrumental in developing the Oracle University Student Guide and trained other trainers on new applications.

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Experience
33 Years
Current Role
Senior Manager Customer Success
Job Level
Middle
Location
Chennai, Tamil Nadu, India
Personality Overview

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Decision Approach
Work Preference

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Priorities

Topics Upendran cares about

AI in HCM
He recently shared his Oracle AI Agent Studio certification and the launch of AI agents in the Oracle HCM Fusion platform for a major client.
Customer Success
His entire career is focused on customer engagement and strategic account management. Recommendations consistently praise his customer advocacy and relationship-building skills.
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Career

Work history

8-2021
Senior Manager Customer Success
Oracle
3-2021 - 7-2021
Head Of Business Development
Agile Labs
11-2011 - 6-2020
Senior Manager Cloud Customer Success
Oracle India Pvt. Ltd
3-2008 - 10-2011
Senior Functional Consultant - Presales
Oracle India Pvt. Ltd
5-2006 - 2-2008
Senior Consultant
Oracle India Pvt. Ltd
In the press

Media appearances

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Education
2020 - 2021
Post Graduate Certificate in Advanced Strategic Management
Indian Institute of Management, Kozhikode
2018 - 2020
Masters in Business Administration - MBA
University of Madras
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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