Valerie Tsai in

Valerie Tsai

Login to view DISC.
Product Marketing Manager, Platform at Zendesk
📍 San Francisco Bay Area, United States

Valerie is a strategic product marketing professional at Zendesk, specializing in high-impact product launches and data-driven storytelling. Her experience spans companies like Workday, Highspot, and RingCentral. Educated at UC Berkeley, colleagues describe her as strategic, hardworking, inquisitive, and detail-oriented, with a knack for project management.

Outside of her tech career, Valerie has a strong background in the creative arts, having studied visual arts and been recognized as a California Arts Scholar. She also enjoys exploring new brunch spots with friends, showing a passion for both creative pursuits and food culture.

Unique fact: Valerie was awarded the Governors Medallion, the highest distinction in California for artistically talented students.

Read the full overview →
Experience
6 Years
Current Role
Product Marketing Manager, Platform
Job Level
Middle
Location
San Francisco Bay Area, United States
Personality Overview

How Valerie shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Valerie cares about

AI in Service
Her recent professional posts focus on leveraging Zendesk's AI tools, like Agentic AI, to enhance customer experience, improve agent efficiency, and unify knowledge systems.
GTM Strategy
Her roles at Highspot and ClearSlide involved creating and restructuring go-to-market strategies and product launch processes to drive awareness and product adoption.
+5 more topics Login to view topics
Career

Work history

11-2023
Product Marketing Manager, Platform
Zendesk
8-2023 - 10-2023
Project Manager, Product Marketing
Workday
7-2022 - 2-2023
Product Marketing Manager, Industry Marketing
Highspot
9-2020 - 6-2022
Product Marketing, Strategic Partnerships
RingCentral
3-2019 - 7-2020
Product Marketing Manager
ClearSlide
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2013 - 2017
Bachelor of Arts (B.A.)
University of California, Berkeley
2012 - 2012
Visual Arts
CSSSA - California State Summer School for the Arts (& Foundation)
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Zendesk Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Valerie. Free, 10 seconds.