Vanessa Thomas in

Vanessa Thomas

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Global VP Partner Ecosystem Strategy & Programs at Cyara
📍 Ottawa, Ontario, Canada

Vanessa is a B2B SaaS executive with over 20 years of experience leading Go-to-Market strategy and scaling growth through partner ecosystems at firms like 8x8, Genesys, and Nortel. Her expertise in AI and business strategy is backed by education from MIT. People who have worked with her often describe her as strategic, proactive, and partner-centric.

She is deeply passionate about leveraging technology for innovation and excellence in customer and partner experiences, with a strong bias for action and operationalizing strategy.

She was named one of the 2022 CRN Women of the Channel, an honor recognizing women for their channel expertise and vision.

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Experience
28 Years
Current Role
Global VP Partner Ecosystem Strategy & Programs
Job Level
Senior
Location
Ottawa, Ontario, Canada
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Vanessa cares about

Partner Ecosystems
Her entire career, including roles at 8x8, Cyara, and Genesys, has focused on building and operationalizing global partner strategies to drive indirect sales and business growth.
Customer Experience
Her recent posts for 8x8 and her advisory role at Cinareo emphasize a deep commitment to supercharging customer and employee experience through technology platforms.
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Career

Work history

5-2023
Global VP Partner Ecosystem Strategy & Programs
Cyara
11-2019
Board Member and Chair of Audit & Risk Committee
Hope Air
12-2019
Advisor/Investor, Innovation and Customer Experience
Onyen Corporation
5-2021 - 5-2023
Head of North American Partner Ecosystem Strategy & Sales
Genesys
9-2020 - 12-2020
Chief Operating Officer (interim)
Telepin, a Constellation Software company
In the press

Media appearances

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Education
1-2023 - 5-2023
Strategic Leader Program
Section4 (www.Section4.com)
2-2023 - 7-2023
Digital Strategist Leadership Program
Section4 (www.section4.com)
2019 - 2019
Artificial intelligence & Business Strategy (completed August 2019)
Massachusetts Institute of Technology
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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