Veronica is the National Director of Store Operations and Service & Experience at Nordstrom, where she has built a long-standing career. She is focused on simplifying processes and delivering service excellence for customers and team members, leveraging her degrees in Business Administration and Arts from The University of Texas at Austin.
Her personal core values are Family, Integrity, and Compassion, which she aligns with her professional life. Veronicas spark comes from being of service to others with intentionality. She was recently promoted to a new full-time role as a mom, storyteller, and designer of indoor forts.
She has a passion for rethinking leadership and favors humility over pride and curiosity over closure.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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