Victoria (Tori) Eberlein in

Victoria (Tori) Eberlein

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Chief of Staff | Customer Service at Southern California Edison (SCE)
📍 Los Angeles, California, United States

Victoria (Tori) Eberlein is the Chief of Staff for Customer Service at Southern California Edison (SCE). An MBA graduate from the UCLA Anderson School of Management, she is also a certified Project Management Professional (PMP) with experience in leadership development and strategic partnerships.

She is passionate about mentorship and advancing women in business. This is demonstrated through her active involvement in events like the Forte Foundations MBA Womens Leadership Conference, where she has been a featured speaker representing SCE.

After attending the Forte Foundation conference as an MBA student, she returned three years later as a speaker.

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Experience
8 Years
Current Role
Chief of Staff | Customer Service
Location
Los Angeles, California, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Victoria cares about

Customer Experience
Her current role as Chief of Staff is directly within the Customer Service organization at a major utility, Southern California Edison.
Women in Business
Actively represents her company and speaks at events like the Forte Foundation's MBA Women's Leadership Conference to support and guide fellow professional women.
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Career

Work history

6-2025
Chief of Staff | Customer Service
Southern California Edison (SCE)
7-2023 - 6-2025
Management Leadership Development Program
Southern California Edison (SCE)
6-2022 - 8-2022
Global Leader Program (GLP) MBA Intern - Refrigeration Merchandising
Whirlpool Corporation
11-2019 - 7-2021
Director, Membership
National Automatic Merchandising Association
1-2019 - 11-2019
Director, Private Sector Partnerships and Engagement
American Legislative Exchange Council
In the press

Media appearances

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Education
8-2021 - 5-2023
Master of Business Administration - MBA
UCLA Anderson School of Management
Bachelor of Arts (B.A.)
University of Colorado Boulder
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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