Victoria (Tori) Eberlein in

Victoria (Tori) Eberlein

Questioner · DISC type c
Chief of Staff | Customer Service at Southern California Edison (SCE)
📍 Los Angeles, California, United States

Victoria (Tori) Eberlein is the Chief of Staff for Customer Service at Southern California Edison (SCE). An MBA graduate from the UCLA Anderson School of Management, she is also a certified Project Management Professional (PMP) with experience in leadership development and strategic partnerships.

She is passionate about mentorship and advancing women in business. This is demonstrated through her active involvement in events like the Forte Foundations MBA Womens Leadership Conference, where she has been a featured speaker representing SCE.

After attending the Forte Foundation conference as an MBA student, she returned three years later as a speaker.

Read the full overview →
Experience
8 Years
Current Role
Chief of Staff | Customer Service
Location
Los Angeles, California, United States
Personality Overview

How Victoria shows up

Price-Sensitive
Systematic
Cautious & Analytical

They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Priorities

Topics Victoria cares about

Customer Experience
Her current role as Chief of Staff is directly within the Customer Service organization at a major utility, Southern California Edison.
Women in Business
Actively represents her company and speaks at events like the Forte Foundation's MBA Women's Leadership Conference to support and guide fellow professional women.
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Career

Work history

6-2025
Chief of Staff | Customer Service
Southern California Edison (SCE)
7-2023 - 6-2025
Management Leadership Development Program
Southern California Edison (SCE)
6-2022 - 8-2022
Global Leader Program (GLP) MBA Intern - Refrigeration Merchandising
Whirlpool Corporation
11-2019 - 7-2021
Director, Membership
National Automatic Merchandising Association
1-2019 - 11-2019
Director, Private Sector Partnerships and Engagement
American Legislative Exchange Council
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
8-2021 - 5-2023
Master of Business Administration - MBA
UCLA Anderson School of Management
Bachelor of Arts (B.A.)
University of Colorado Boulder
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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