Vipin Kumar

Examiner
DISC Type : cs

Manager | Customer Success at Zimyo

Gurugram, Haryana, India

Overview

Vipin Kumar is an HR Tech Implementation Engineer with expertise in SaaS, people and payroll optimization, and customer success. He holds an MBA from Amity University and focuses on streamlining HR operations and driving digital transformation, particularly for clients in the Middle East.

He recently and reflectively concluded a memorable 1. 5-year journey at his previous company, Zimyo, highlighting the significant professional growth he experienced.

Personality Overview

Overcautious

Late Adopter

Tough To Convince

The only way to convince them is by showing them examples and ample proof.  They do not like taking risks at all and go for proven options in the end. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

HR Tech Implementation
His entire career focuses on leading end-to-end HRMS implementations, specializing in payroll processing and optimizing HR operations for clients.
SaaS Customer Success
Works closely with international enterprise clients to ensure they derive long-term value from SaaS-based HR Tech solutions through effective onboarding and support.
Middle-East Markets
His recent role involved a particular focus on leading successful HRMS implementations for organizations based in the Middle East.

Media Appearances

Vipin has no verified media appearances

Work History

1-2025 - 1-2026
Manager | Customer Success at Zimyo
8-2024 - 1-2025
Executive | Customer Success at Zimyo
8-2023 - 8-2024
Customer Success Executive at Impulse International Pvt. Ltd
2-2023 - 7-2023
HRMS Implementation Consultant l Darwinbox at Kognoz

Education

7-2023 - 7-2025
Master of Business Administration - MBA from Amity University
7-2019 - 7-2023
Bachelor of Technology - BTech from Noida International University

More Information

Social Presence :

Prographics :

Exp : 2 Location : Gurugram, Haryana, India Job Level : N/A Designation : Manager | Customer Success at Zimyo
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Insights For Selling To Vipin

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vipin is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Vipin

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Vipin move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Vipin take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Vipin

Personality Compatibility


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