Virna L. Alexander, MBA in

Virna L. Alexander, MBA

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Executive Vice President & Chief Claims Officer- GRS North America at Liberty Mutual Insurance
📍 United States

Virna Alexander is the Executive Vice President and Chief Claims Officer for GRS North America at Liberty Mutual, leading a team of over 3,000 professionals. An accomplished claims executive, she holds an MBA from the University of Baltimore and a Senior Claim Law Associate certification. People often describe her as a detail-oriented and accountable leader.

Outside of work, Virna is a dedicated community service leader, serving on the board of Inspira Health and the Alliance of Women in Workers Comp DEI Steering Committee. A fitness enthusiast, she enjoys playing tennis and going to the gym. She is also a proud mother.

Unique Fact: Virna is currently focused on leveraging AI to enhance the capabilities of claims professionals and deliver superior outcomes.

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Experience
19 Years
Current Role
Executive Vice President & Chief Claims Officer- GRS North America
Job Level
Leadership
Location
United States
Personality Overview

How Virna shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Virna cares about

AI in Claims
Is actively leading initiatives to use AI for achieving superior outcomes and reinventing the claims process within her organization.
Claims Transformation
Identifies as a "transformational executive leader" and is driving her division's "Road to Reinvention" to enhance service and outcomes.
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Career

Work history

10-2023
Executive Vice President & Chief Claims Officer- GRS North America
Liberty Mutual Insurance
4-2021 - 10-2023
Sr. Vice President, Workers Compensation Claims
Liberty Mutual Insurance
1-2020 - 4-2021
Vice President, Global Risk Solutions
Liberty Mutual Insurance
1-2010 - 10-2013
Director of Auto Claims
Farmers Insurance
5-2008 - 1-2010
Director of Quality Assurance
Farmers Insurance
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
BS
University of Maryland Baltimore County
MBA
University of Baltimore
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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