Wendy O'Brien in

Wendy O'Brien

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Associate Vice President Premium Support at Insurity
📍 Hartford, Connecticut, United States

Wendy is an Associate Vice President at Insurity, specializing in premium support within the insurance industry. An experienced IT application manager, her expertise includes the software development life cycle, requirements analysis, and process automation. She holds a Bachelors in Business Administration from Becker College and is a certified Customer Experience Leader.

Wendy demonstrates a strong focus on people and team building. She is a certified Inclusive Leader and actively engages in talent acquisition by promoting open roles like Scrum Master and Business Analyst for her teams. She values a smooth and welcoming onboarding experience for new hires.

She has a background in managing IT Intelligent Process Automation and Business Process Management.

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Experience
25 Years
Current Role
Associate Vice President Premium Support
Job Level
Senior
Location
Hartford, Connecticut, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Wendy cares about

Customer Experience
Her previous role was Director of Customer Experience, and she recently completed a certification in "Customer Experience Leadership".
Team Building
Holds a certification in "Inclusive Leadership" and frequently posts about hiring for her team, emphasizing a positive onboarding experience.
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Career

Work history

6-2022
Associate Vice President Premium Support
Insurity
8-2021 - 6-2022
Director Customer Experience
Insurity
10-2019 - 8-2021
Sr. Manager Data Operations & Process Management
MAPFRE
1-2016 - 10-2019
Sr. IT Business Applications Manager
MAPFRE
3-2010 - 1-2016
IT Business Applications Manager
MAPFRE
In the press

Media appearances

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Education
1998 - 2005
Bachelor's degree
Becker College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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