Will Braun

Enthusiast
DISC Type : i

Manager, Customer Success at Fiddler AI

Santa Fe, New Mexico, United States

Overview

Will has no verified overview

Personality Overview

Story Driven

Optimistic

Amiable & Agreeable

They are generally friendly, so be careful when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Will has no verified topics they care about

Media Appearances

Will has no verified media appearances

Work History

11-2025
Manager, Customer Success at Fiddler AI
1-2025 - 11-2025
Staff Field AI Engineer at Fiddler AI
8-2022
Head of Analytics at Spotlio
9-2021 - 4-2022
Manager, Data Science at Unsupervised
5-2020 - 9-2021
Director, Data Intelligence and Analytics at Plutoshift

Education

Bachelor of Science (BS) from Washington State University
2019 - 2020
Data Science Immersive Program from Galvanize Inc

More Information

Social Presence :

Prographics :

Exp : 5 Location : Santa Fe, New Mexico, United States Job Level : Middle Designation : Manager, Customer Success at Fiddler AI
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Insights For Selling To Will

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Will is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Will

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Will move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Will take some risk or not?

  • They can take some low-probability risks if needed.

You And Will

Personality Compatibility


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