William A Berney in

William A Berney

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Senior Systems and Data Administrator at UGI Utilities, Inc.
📍 Reading, Pennsylvania, United States

William is a senior IT professional specializing in telephony, AV infrastructure, and help desk leadership. With an ITIL V3 certification, he excels at managing complex, multi-site environments, improving vendor services, and delivering seamless technology experiences. He is currently a Senior Systems and Data Administrator at UGI Utilities, Inc.

His background includes a unique blend of technical support and hands-on craftsmanship. Before his dedicated IT career, he worked as a woodworker, showcasing a distinct, detail-oriented skillset. He maintains a connection to his alma mater, PennWest Edinboro, and values clear, supportive communication.

Unique fact: William began his career providing IT support while also working as a woodworker, overseeing the measuring, cutting, and assembly of projects.

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Experience
31 Years
Current Role
Senior Systems and Data Administrator
Location
Reading, Pennsylvania, United States
Personality Overview

How William shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics William cares about

Vendor Management
His role involves fostering vendor relationships and facilitating service improvements and contractual terms, resulting in organizational savings.
IT Service Management
He holds an ITIL V3 Foundation certification and has extensive experience leading help desk operations and maintaining service documentation.
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Career

Work history

8-2017 - 4-2026
Senior Systems and Data Administrator
UGI Utilities, Inc.
5-2016 - 8-2017
Help Desk Lead
UGI Utilities, Inc.
5-2014 - 5-2016
Woodworker / IT Support
Birchcraft Kitchens Inc
1-2012 - 4-2014
Retail Support Lead
Godiva Chocolatier
9-2008 - 1-2012
ITS Team Lead at Client (Godiva Chocolatier, Inc.)
Innovative Technology Solutions
In the press

Media appearances

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Education
1981 - 1985
Associate's Degree
PennWest Edinboro
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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