William Busk in

William Busk

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Associate Director, Patient Services Training and Development at Alexion Pharmaceuticals, Inc.
📍 New York City Metropolitan Area, United States

William is a nurse-turned-training leader with over 15 years in healthcare and biopharma, currently serving as an Associate Director at Alexion. He specializes in elevating the patient experience through human-centered learning and digital transformation in rare disease education. He holds an MBA from LSU Shreveport and a BS from the University of Connecticut.

He is a recipient of a 2023 U.S. Excellence Award from Alexion for his contributions.

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Experience
21 Years
Current Role
Associate Director, Patient Services Training and Development
Job Level
Mid-senior
Location
New York City Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics William cares about

Patient Experience
His career is dedicated to elevating the patient experience through more informed, compassionate, and effective interactions.
Clinical Education
Combines his background as a nurse with his leadership role in training to simplify complex science for patient services teams.
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Career

Work history

2-2023
Associate Director, Patient Services Training and Development
Alexion Pharmaceuticals, Inc.
3-2021 - 7-2023
Patient Education Manager
Alexion Pharmaceuticals, Inc.
7-2018 - 3-2021
Case Manager
Alexion Pharmaceuticals, Inc.
9-2015 - 6-2018
Case Manager
New England Home Care
11-2011 - 9-2015
Clinical Educator and Home Health Aide Supervisor
All About You Home Care Services, LLC.
In the press

Media appearances

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Education
10-2021 - 3-2024
Master of Business Administration - MBA
LSU Shreveport
2008 - 2008
Bachelor of Science - BS
University of Connecticut
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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