William Heiser

Critic
DISC Type : C

Senior Director, Information Security at American Residential Services

Greater Cleveland, United States

Overview

William has no verified overview

Personality Overview

Precise

Objective Thinker

Critic

They don’t appreciate bells and whistles unless backed by data.  They enjoy working alone and do not rely on others very often. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

William has no verified topics they care about

Media Appearances

William has no verified media appearances

Work History

2-2025
Senior Director, Information Security at American Residential Services
10-2017 - 12-2024
Director, Global Information Security at Lincoln Electric
1-2018 - 12-2019
President at ISC2 Cleveland Chapter
8-2016 - 10-2017
Manager, IT Security Engineering and Operations at Signet
1-2010 - 8-2016
IT Security Manager at Forest City Realty Trust, Inc.

Education

10-2019 - 10-2022
Bachelor's degree from Western Governors University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Greater Cleveland, United States Job Level : Senior Designation : Senior Director, Information Security at American Residential Services
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Insights For Selling To William

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Tell them what ROI they can expect
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Do not use very emotional or colorful language
  • Don’t try too hard to build a relationship with them
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with William is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from William

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will William move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can William take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And William

Personality Compatibility


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