Ximena Figueroa Quezada

Jefe Canal Express/ Subgerencia Canales Remotos y Marketing at AFP HABITAT

📍 Santiago Metropolitan Area, Chile

Profesional con más de 20 años de experiencia en el sector financiero, liderando equipos y gestionando canales remotos en AFP Habitat. Es Ingeniera en Administración de Empresas con mención en Finanzas, experta en atención al cliente, implementación de productos y optimización de servicios para mejorar la satisfacción.

Participó activamente en la implementación de la metodología LEAN para optimizar procesos clave dentro de la compañía.

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Experience

10 Years

Current Role

Jefe Canal Express/ Subgerencia Canales Remotos y Marketing

Location

Santiago Metropolitan Area, Chile

Personality Overview

How Ximena shows up

Communication Style

Decision Approach

Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Priorities

Topics Ximena cares about

Experiencia del Cliente

Su carrera se ha centrado en liderar equipos de atención y canales remotos como Contact Center y Chat, buscando siempre optimizar la satisfacción del cliente.

Gestión de Proyectos

Su rol actual como Jefa de Proyectos de Clientes y Operaciones demuestra su enfoque en la planificación y ejecución de iniciativas estratégicas.

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Career

Work history

1-2009 - 3-2019

Jefe Canal Express/ Subgerencia Canales Remotos y Marketing

AFP HABITAT

In the press

Media appearances

No media yetWe could not find public media appearances for this person.

Education

Ximena has no verified education history

Social presence

Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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Selling to Ximena?

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How to run the call and the meeting
His cold-calling profile and exact script
How to write an email that lands
How to negotiate and close

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During a call or a meeting

Show them how they look good by making this decision

DON'T

Don’t push them to make decisions very fast, let them take their time

Use phrases like ‘trust me when’, ‘your team will love’ etc.

Reveal the full meeting playbookFree. 10 seconds.

When cold calling

Pattern Interrupt: A polite and formal approach, that doesn’t sound over-friendly or too aggressive makes it hard for them to say no to you.

Pace: Slow down a little bit, especially if you are fast usually. Sound like a 'calming break from the day' person.

Reveal the cold-call scriptFree. 10 seconds.

When writing an email

Subject: Personalized, clear

Length of mail: Medium

Salutation: Yes (Something formal). Greeting: Yes (Say something usual). Tone of words: Friendly, exciting. Bullet points: Avoid. Closing line: Close on a positive note. Complimentary close: Unique, pleasant. Overall messaging: Focused on social proof

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Negotiating and closing

The secret to closing Ximena fast: Relationship and rapport play a major role, followed by low risk and the presence of proof points.

How fast will Ximena move? They can take their time to reach decisions, even while they stay engaged and friendly.

Reveal the closing strategyFree. 10 seconds.

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