Yogender D

Commander
DISC Type : D

Customer Success Manager at Cubic Logics (apps365.com)

Hyderabad, Telangana, India

Overview

Yogender is a customer success and operations professional with over nine years of experience spanning SaaS B2B, EdTech, and financial services. At Cubic Logics, he manages the entire customer lifecycle, focusing on engagement, retention, and revenue growth. He holds a Bachelor of Commerce from SSBHS.

Yogender recently announced that he is actively looking for new career opportunities.

Personality Overview

Decisive

Impact-Driven

Strong-Willed

They like to act fast and expect others to do the same.  More than the product, they care about the effectiveness of the product. They like to be in a position where they can control the conversation and terms.

Topics They Care About

Customer Lifecycle Management
He manages the complete customer journey, from post-sale onboarding to renewals, with a focus on driving engagement and retention.
SaaS B2B Growth
His work involves reducing churn, increasing revenue, and identifying cross-selling and upselling opportunities in a SaaS B2B environment.
Career Development
He has recently posted about being open to new work, indicating a focus on exploring new professional challenges and opportunities.

Media Appearances

Yogender has no verified media appearances

Work History

5-2024 - 5-2025
Customer Success Manager at Cubic Logics (apps365.com)
10-2022 - 4-2023
Financial Services Manager at International School of Engineering (INSOFE)
4-2018 - 9-2022
Senior Collections Specialist at HSBC
11-2016 - 11-2017
Senior Customer Service Executive at Synchrony
10-2013 - 3-2016
Senior Sales Executive at Teletext Holidays

Education

2012 - 2015
Bachelor of Commerce - BCom from SSBHS

More Information

Social Presence :

Prographics :

Exp : 9 Location : Hyderabad, Telangana, India Job Level : N/A Designation : Customer Success Manager at Cubic Logics (apps365.com)
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Insights For Selling To Yogender

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Get to the point quickly instead of spending time doing small talk
  • Be respectful but crisp

DONT's

  • Do not spend too much time focusing on product tech or features
  • Avoid being a storyteller and don’t try to oversell
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Yogender is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Yogender

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Yogender move?

  • They can take decisions very fast if you manage to convince them.
  • Can Yogender take some risk or not?

  • The risks don’t matter much to them.

You And Yogender

Personality Compatibility


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