ZACHARY TODD

Collaborator
DISC Type : is

Information Technology Help Desk Leader at Arizona Christian University

Gilbert, Arizona, United States

Overview

Zach Todd is an IT Support Leader at Arizona Christian University, focused on creating scalable, people-first systems. He emphasizes building a culture of trust and stability, with experience in streamlining operations and standardizing infrastructure, including a progressive career at Vertex Education.

He believes that healthy, communicative teams perform better and leads with empathy and directness to empower them.

Personality Overview

Consensus Builder

Good Listener

Example Driven

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.  Scenarios where both sides can come out as winners appeal to them greatly. They are more likely to opt for solutions that are proven in the market.

Topics They Care About

People-First Systems
His headline is "People-First Systems Builder, " and he focuses on creating a culture of trust, communication, and long-term stability for the people using the systems.
Team Empowerment
He states that "Healthy teams do better work" and emphasizes a leadership style built on empathy and directness to help teams troubleshoot more confidently.
IT Operations
His work centers on streamlining operations, standardizing infrastructure, and managing day-to-day campus IT support to make life easier for teams across the board.

Media Appearances

ZACHARY has no verified media appearances

Work History

8-2025
Information Technology Help Desk Leader at Arizona Christian University
7-2024 - 8-2025
IT Leader at Veeya
5-2022 - 7-2024
Information Technology Help Desk Supervisor at Vertex Education
1-2021 - 4-2022
Regional IT Specialist at Vertex Education
12-2018 - 1-2021
IT Technician 1 at Vertex Education

Education

Education details unavailable from Milton High School

More Information

Social Presence :

Prographics :

Exp : 10 Location : Gilbert, Arizona, United States Job Level : N/A Designation : Information Technology Help Desk Leader at Arizona Christian University
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Insights For Selling To ZACHARY

During A Call Or A Meeting

DO's

  • When asking them questions, sound relatable and informal
  • Show genuine interest in solving their problems
  • Use phrases like ‘trust me when’, ‘your team will love’ etc.

DONT's

  • Don’t get into excessive details unless prompted
  • Don’t push them to make decisions very fast, let them take their time
  • Don’t give the impression of being unproven or risky

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with ZACHARY is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from ZACHARY

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will ZACHARY move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can ZACHARY take some risk or not?

  • They are unlikely to take many risks.

You And ZACHARY

Personality Compatibility


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