Zarrina Bobokalonova, RN, CPHQ

Enthusiast
DISC Type : i

Vice President Quality and Safety at Memorial Hermann Health System

Stanford, California, United States

Overview

Zarrina Bobokalonova is the Vice President of Quality and Safety at Memorial Hermann Health System, drawing on extensive experience from Stanford Health Care. A graduate of Creighton University, she is a recognized leader in operationalizing value-based care and is a frequent speaker on creating strategic models for quality improvement in complex health systems.

Outside of her leadership role in healthcare, Zarrina is a supporter of the arts in her community. She contributes to Performing Arts Houston, an organization that brings a diverse range of local and international artists to the city.

While at Stanford Health Care, her team achieved a 4-star clinical quality rating for its Medicare Advantage population in just one year.

Personality Overview

Amiable & Agreeable

Non-Confrontational

Consensus Focused

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Quality & Safety
Her core focus is on implementing high-reliability principles and a "zero harm" culture. She is a speaker on the future of patient safety in complex healthcare environments.
Data-Driven Improvement
She is passionate about using data and insights to drive performance improvement and better patient outcomes, and is actively building a team with these skills.
Strategic Team Leadership
Actively recruits passionate individuals and leads her team in strategic retreats to align on long-term goals, fostering collaboration and shared perspectives.

Media Appearances

Zarrina has no verified media appearances

Work History

2-2023
Vice President Quality and Safety at Memorial Hermann Health System
6-2019 - 3-2023
Executive Director, Quality and Population Health at Stanford Health Care
1-2018 - 6-2019
Administrative Director, Ambulatory and Health Plan Quality at Stanford Health Care
Director, Ambulatory Quality at Stanford Health Care

Education

Bachelor of science of nursing from Creighton University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Stanford, California, United States Job Level : Senior Designation : Vice President Quality and Safety at Memorial Hermann Health System
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Insights For Selling To Zarrina

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Zarrina is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Zarrina

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Zarrina move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Zarrina take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Zarrina

Personality Compatibility


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