Aaron Shrensel

Energizer
DISC Type : I

Product Manager at Broker Buddha

Brooklyn, New York, United States

Overview

Aaron Shrensel is a Product Manager at Broker Buddha who leverages his extensive background in customer experience to inform product decisions. He previously served as the Director of CX at Wool & Oak and holds a Bachelor of Arts in Psychology from Binghamton University, blending user empathy with data analysis.

His early career reflects a strong interest in community engagement, with internships that involved assisting developmentally delayed students and directing programs for senior citizens. This background suggests a passion for understanding and helping people, which complements his professional focus on customer success.

Unique fact: At a previous company, he was the single point of contact for over 7, 000 customers across more than 90 countries.

Personality Overview

Big Picture Person

Believer

Enthusiastic

They are always positive and upbeat, so take their promises with a pinch of salt.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are friendly, approachable and love to make new connections.

Topics They Care About

Customer Experience
Transitioned from a Director of Customer Experience role into product management, demonstrating a career focus on the end-user.
User-Centric Design
As a product manager, he was involved in a major platform redesign to improve client engagement and make core features easier to use.
Psychology in Business
[Predicted] His degree in Psychology combined with his career in customer success and product suggests an interest in applying behavioral insights to user engagement.

Media Appearances

Aaron has no verified media appearances

Work History

1-2020
Product Manager at Broker Buddha
7-2018 - 12-2019
Customer Success at Broker Buddha
11-2016 - 7-2018
Director of CX at Wool & Oak
7-2016 - 1-2017
Employee Relations Analyst at Brown Brothers Harriman
10-2013 - 4-2016
Trainer/Dispatcher/Driver at Off Campus College Transport, Inc.

Education

Bachelor of Arts (B.A.) from Binghamton University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Brooklyn, New York, United States Job Level : Middle Designation : Product Manager at Broker Buddha
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Insights For Selling To Aaron

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Be friendly and entertaining in your conversation
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid overloading them with too much detail
  • Don’t assume a yes just because they have not said no
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Aaron is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Aaron

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Aaron move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Aaron take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Aaron

Personality Compatibility


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