Aaron Shrensel in

Aaron Shrensel

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Product Manager at Broker Buddha
📍 Brooklyn, New York, United States

Aaron Shrensel is a Product Manager at Broker Buddha who leverages his extensive background in customer experience to inform product decisions. He previously served as the Director of CX at Wool & Oak and holds a Bachelor of Arts in Psychology from Binghamton University, blending user empathy with data analysis.

His early career reflects a strong interest in community engagement, with internships that involved assisting developmentally delayed students and directing programs for senior citizens. This background suggests a passion for understanding and helping people, which complements his professional focus on customer success.

Unique fact: At a previous company, he was the single point of contact for over 7, 000 customers across more than 90 countries.

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Experience
11 Years
Current Role
Product Manager
Job Level
Middle
Location
Brooklyn, New York, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Aaron cares about

Customer Experience
Transitioned from a Director of Customer Experience role into product management, demonstrating a career focus on the end-user.
User-Centric Design
As a product manager, he was involved in a major platform redesign to improve client engagement and make core features easier to use.
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Career

Work history

1-2020
Product Manager
Broker Buddha
7-2018 - 12-2019
Customer Success
Broker Buddha
11-2016 - 7-2018
Director of CX
Wool & Oak
7-2016 - 1-2017
Employee Relations Analyst
Brown Brothers Harriman
10-2013 - 4-2016
Trainer/Dispatcher/Driver
Off Campus College Transport, Inc.
In the press

Media appearances

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Education
Bachelor of Arts (B.A.)
Binghamton University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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