Afsheen Lakhani

Activist
DISC Type : Cd

Lead Implementation Manager at CoPilot AI

Vancouver, British Columbia, Canada

Overview

Afsheen Lakhani is a Lead Implementation Manager at CoPilot AI, specializing in scaling SaaS deployments. With a background in marketing management from Langara College, she excels at optimizing customer onboarding, driving revenue growth, and enhancing retention through strategic partnerships. Colleagues describe her as professional and communicative.

Outside of her professional life, Afsheen is a self-proclaimed "Swiftie" with a passion for Taylor Swifts music. She has also dedicated time to community impact as an educator and instructor, with experience in curriculum design and working with diverse learner groups.

During her time in college, she was a performing artist who won an audition and was featured in the Bombay Times newspaper.

Personality Overview

Perfectionist

Meticulous

Logical And Quick

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

SaaS Onboarding
Her current role focuses on optimizing customer onboarding, driving product adoption, and enhancing retention in the SaaS space for CoPilot AI.
Customer Retention
Her expertise lies in reducing churn and improving early adoption to ensure customers achieve maximum value, a key theme in her professional summary.
Team Leadership
She leads a team of Implementation Specialists, focusing on improving workflows, providing coaching, and ensuring a seamless customer experience.

Media Appearances

Afsheen has no verified media appearances

Work History

1-2025
Lead Implementation Manager at CoPilot AI
10-2023
Customer Success Implementation Specialist at CoPilot AI
9-2022 - 4-2025
Educator/Instructor, Community Impact at ITREB Canada
9-2021 - 8-2023
Events, Partnerships & Community Lead at App Guardians Marketing | App Growth Network
12-2020 - 12-2022
Event Assistant at 10 STAR AGENCY

Education

2020 - 2022
Post-Degree Diploma from Langara College
2015 - 2018
Bachelor of Arts - BA from Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics

More Information

Social Presence :

Prographics :

Exp : 5 Location : Vancouver, British Columbia, Canada Job Level : Middle Designation : Lead Implementation Manager at CoPilot AI
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Insights For Selling To Afsheen

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Refer to testimonials from others in similar positions
  • Stress on the business value that your product offers

DONT's

  • Avoid long winding pitches, stay objective
  • Avoid repeating yourself or making generalizations
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Afsheen is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Afsheen

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Afsheen move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Afsheen take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Afsheen

Personality Compatibility


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