Agnes So

Supporter
DISC Type : s

Chief Customer and Product Officer at HotDoc

Greater Melbourne Area, Australia

Overview

Agnes has no verified overview

Personality Overview

Procedural

Social Proof Driven

Slow To Decisions

They maintain good relationships with everyone, internally and externally.  They are unlikely to become strong champions as they don't prefer pushing other people. They prefer to follow rules and procedures.

Topics They Care About

Agnes has no verified topics they care about

Media Appearances

Agnes has no verified media appearances

Work History

1-2025
Chief Customer and Product Officer at HotDoc
8-2023 - 1-2025
Head of Customer Experience at HotDoc
9-2022 - 8-2023
Head of Customer Support and Engagement at HotDoc
10-2019 - 9-2022
Manager - Support, Knowledge and Content at HotDoc
7-2018 - 10-2019
Support Team Leader at HotDoc

Education

2010 - 2011
Master of Fine Arts (MFA) from RMIT University
2007 - 2009
Bachelor of Visual Arts from Auckland University of Technology

More Information

Social Presence :

Prographics :

Exp : 15 Location : Greater Melbourne Area, Australia Job Level : Leadership Designation : Chief Customer and Product Officer at HotDoc
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Insights For Selling To Agnes

During A Call Or A Meeting

DO's

  • Engage other key stakeholders on their side and leverage if they approve of your product
  • If possible, connect them to existing customers
  • Talk about refund and cancellation policy if the need arises

DONT's

  • Avoid saying anything that sounds like a risky proposition
  • Don’t use phrases like ‘there might be’, ‘we haven’t yet’, ‘latest technology’ etc.
  • Don’t keep pushing them for a straight answer, just make your own conclusions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Agnes is

  • Low-risk, go-ahead from other stakeholders and successful evaluation as per process matter the most to them.
  • Will you ever get a clear answer from Agnes

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Agnes move?

  • They do not like to rush and can be quite slow in their decision making.

  • Can Agnes take some risk or not?

  • They have little risk-appetite and prefer to take decisions that others support.

You And Agnes

Personality Compatibility


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