Kate Liggett

Wildcard
DISC Type : sci

Executive Customer Insights & Strategy at NAB

Greater Melbourne Area, Australia

Overview

Kate has no verified overview

Personality Overview

ROI Driven

Friendly But Slow

Curious But Skeptical

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Kate has no verified topics they care about

Media Appearances

Kate has no verified media appearances

Work History

12-2024
Executive Customer Insights & Strategy at NAB
1-2021 - 1-2025
Head of Customer Insights, Strategy & Innovation at NAB
10-2018 - 1-2021
Director, Group Strategy & Development at NAB
6-2016 - 10-2018
Strategy Manager at Telstra
11-2014 - 6-2016
Strategy and Transformation at Telstra

Education

2005 - 2006
Undergraduate from University of California, Berkeley
2002 - 2006
Commerce from University of Melbourne

More Information

Social Presence :

Prographics :

Exp : 15 Location : Greater Melbourne Area, Australia Job Level : N/A Designation : Executive Customer Insights & Strategy at NAB
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Insights For Selling To Kate

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Help them understand the risk aspect fully while inspiring confidence
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kate is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Kate

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Kate move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Kate take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Kate

Personality Compatibility


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