Ahmed Ibrahim in

Ahmed Ibrahim

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Senior Process Manager at Almosafer
📍 Egypt

Ahmed is a Senior Process Excellence Manager at Almosafer, specializing in customer experience and operations transformation within the outsourcing industry. He is skilled in Six Sigma and COPC, leveraging a diverse background in operations, quality, and HR. He holds a Bachelor of Laws from Cairo University.

He is dedicated to continuous professional growth, having recently completed courses in operational excellence and decision-making strategies. Ahmed follows major technology and industrial corporations like IBM and GE, indicating a keen interest in large-scale innovation and best practices in management.

Ahmeds unique background combines a formal legal education with a career focused on process and customer experience transformation.

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Experience
14 Years
Current Role
Senior Process Manager
Job Level
Middle
Location
Egypt
Personality Overview

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Priorities

Topics Ahmed cares about

Process Excellence
As a Senior Process Manager with a COPC certification, his career is centered on driving operational improvements and service performance.
CX Transformation
His role at Almosafer explicitly involves driving customer experience (CX) and operations transformation within the travel sector.
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Career

Work history

1-2026
Senior Process Manager
Almosafer
1-2024 - 1-2026
Process Excellence Manager
Almosafer
1-2020 - 1-2024
Talent Acquisition Manager
Seera Group
3-2018 - 12-2020
Assistant Manager Human Resources
Seera Group
3-2017 - 3-2018
Audit Section Head
Raya CX
In the press

Media appearances

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Education
Bachelor of Laws (LLB)
Bachelor of Law, Cairo University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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