Akeem Ball-Stephens, MBA

Inspirer
DISC Type : id

Director of Operations at Twelve Midtown Autograph Collection

Atlanta, Georgia, United States

Overview

A hospitality leader with over 10 years of experience, Akeem is the Director of Operations at Twelve Midtown Autograph Collection. An MBA graduate from Walden University, he has a verifiable history of optimizing staff productivity, guest satisfaction, and financial performance across hotel departments.

Outside of his professional role, Akeem appears to value community and national holidays. He shares reflective messages on days like Martin Luther King Jr. Day, Thanksgiving, and Veterans Day, emphasizing service to others, gratitude, and patriotism.

He recently completed a Human Resources graduate program, adding specialized personnel administration expertise to his extensive operations background.

Personality Overview

Charming & Persuasive

Confident & Optimistic

Fast Adopter

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

Hotel Operations
His entire career is focused on managing daily hotel operations, including front office, housekeeping, and F&B, while controlling labor costs and budgets.
Staff Development
He is responsible for recruitment, onboarding, and training initiatives. His recent HR degree underscores his commitment to managing and developing personnel.
Guest Satisfaction
A core focus of his role is monitoring and improving the guest experience by liaising with department heads to address service issues and drive satisfaction.

Media Appearances

Akeem has no verified media appearances

Work History

3-2025
Director of Operations at Twelve Midtown Autograph Collection
10-2022 - 8-2024
Assistant General Manager at Hotel Indigo Atlanta-Vinings
10-2021 - 10-2022
Director of Food And Beverage at Renaissance Concourse Atlanta Airport Hotel
5-2018 - 10-2021
Banquet Manager at Renaissance Concourse Atlanta Airport Hotel
1-2017 - 5-2018
Assistant Director of Food And Beverage at Embassy Suites by Hilton Atlanta Airport

Education

9-2024 - 8-2025
Human Resources Management/Personnel Administration from Walden University
1-2021 - 1-2023
Master of Business Administration - MBA from Walden University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Atlanta, Georgia, United States Job Level : Mid-senior Designation : Director of Operations at Twelve Midtown Autograph Collection
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Insights For Selling To Akeem

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Refer to testimonials from well known people to highlight the value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Akeem is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Akeem

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Akeem move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Akeem take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Akeem

Personality Compatibility


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