Alaric Robertson Ed.D, MPA, LSSMBB, CBCP, CCMP, CLL

Trailblazer
DISC Type : DI

Director of Business Operations at Texas Health and Human Services

Austin, Texas, United States

Overview

Alaric is the Director of Business Operations at Texas Health and Human Services, specializing in continuous improvement and Lean Six Sigma. He holds an MPA from Texas State University and is recognized for his empathetic and outcome-focused leadership. Colleagues describe him as a passionate, dedicated, and insightful servant leader.

Personality Overview

Persuasive

Informal

Values Relationships

They prefer to ensure that they are in control of the situation.  If they come to believe in your value proposition, they will be your champion. They are more likely to accept new and exciting technologies.

Topics They Care About

Continuous Improvement
Has held multiple director-level roles focused on continuous improvement programs and developed a Lean Six Sigma training and certification program from scratch.
Servant Leadership
He is described as a true servant leader in recommendations and frequently posts about empowering his team rather than exercising authority.
Workforce Development
Develops and implements training programs and scaled his organization's first internship program, focusing on knowledge transfer and staff education.

Media Appearances

Driving Innovation in Health Services: Insights from Texas Health and Human Services Commission. Featured in Public Sector Network

See Now

Work History

2-2026
Director of Business Operations at Texas Health and Human Services
9-2024 - 2-2026
Director of Continuous Improvement Programs at Texas Health and Human Services
5-2022 - 8-2024
Director of Transformation and Engagement at Texas Health and Human Services
6-2021
Executive Pastor at New Zion Baptist Church
5-2020 - 6-2021
Executive Pastor at Joyful Noise Christian Center

Education

2013 - 2014
Lean / Six Sigma Black Belt Certification from SixSigma.us
MPA from Texas State University

More Information

Social Presence :

Prographics :

Exp : 26 Location : Austin, Texas, United States Job Level : Mid-senior Designation : Director of Business Operations at Texas Health and Human Services
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Insights For Selling To Alaric

During A Call Or A Meeting

DO's

  • Give them control of the sales process
  • Address your competition clearly and confidently
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t force involvement of other stakeholders unless it is critical
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alaric is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Alaric

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Alaric move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Alaric take some risk or not?

  • If necessary, they will be ready to take risks.

You And Alaric

Personality Compatibility


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