Alberto has over nine years of experience in contact center operations, progressing from an agent to management roles like Operations Manager at Sitel. He is currently the Coordinator of Start Tutors at Universitat Oberta de Catalunya, focusing on academic orientation services while pursuing a degree in Tourism.
He describes himself as a dynamic and versatile professional who is accustomed to working under pressure and is always open to learning new things. His current studies reflect a strong commitment to continuous personal and professional development, actively seeking to expand his knowledge beyond his established career.
Alberto is actively pivoting his career from the contact center industry to tourism by pursuing a new university degree while working full-time.
Read the full overview →They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to fully evaluate every situation. They are more likely than others to negotiate on pricing and terms.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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