Alejandro Olivares López

Energizer
DISC Type : I

Head of Distribution HSBC / Digital-Branch Network-CC-ATMs at HSBC

Mexico City, Mexico

Overview

Alejandro Olivares López is the Head of Distribution for HSBCs digital and branch network, and also serves as a proprietary member of the HSBC Mexico Board of Administration. His background includes executive roles at Banco Santander, where he specialized in digital transformation and organizational change. He has completed studies at The Wharton School.

Personality Overview

Informal

Full Of Energy

Big Picture Person

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are naturally enthusiastic, so take their promise with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Digital Transformation
Led the digitalization, automation, and transformation of 800 traditional branches to a digital format in a previous role at Banco Santander.
Omnichannel Strategy
His experience includes the digitalization and automation of branch networks, with a clear focus on creating a seamless omnichannel customer experience.
Branch Network Innovation
Responsible for implementing new branch models such as Work Cafés and Agile branches, indicating a focus on modernizing physical retail banking spaces.

Media Appearances

Alejandro has no verified media appearances

Work History

4-2025
Head of Distribution HSBC / Digital-Branch Network-CC-ATMs at HSBC
1-2022 - 4-2025
Head of Branch Network at HSBC
1-2016 - 1-2022
Director Ejecutivo Transformación RED Sucursales at Banco Santander Mexico
2014 - 2016
Director Ejecutivo Regional Sureste Banca Comercial at Banco Santander Mexico
2010 - 2014
Director Ejecutivo Organización, Procesos y Gestión del Cambio at Banco Santander Mexico

Education

2020 - 2020
Diplomado from IPADE Business School
2015 - 2015
Diplomado from The Wharton School

More Information

Social Presence :

Prographics :

Exp : 32 Location : Mexico City, Mexico Job Level : Mid-senior Designation : Head of Distribution HSBC / Digital-Branch Network-CC-ATMs at HSBC
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Insights For Selling To Alejandro

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be too formal, focus on building comfort and trust
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alejandro is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Alejandro

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Alejandro move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Alejandro take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Alejandro

Personality Compatibility


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