Alessandra Abellaneda is a Customer Experience Leader at Pluxee Brasil, specializing in B2C and B2B customer service, contact center operations, and omnichannel support. With an MBA from FGV, her expertise lies in process improvement to enhance performance and efficiency. People who have worked with her often describe her as committed, dedicated, and analytical.
Alessandra is a driven professional focused on achieving results with quality and integrity. She has an entrepreneurial background, having founded AGA Consultoria e Treinamento to implement and improve contact center performance. She is also certified with the First Certificate of English (FCE) from Cambridge.
She has a strong focus on recognizing and celebrating team achievements, as seen in her public praise for her teams success in winning awards.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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