Alessandra Lourenço
Login to view DISC.Alessandra is a customer experience professional with over 18 years of experience, specializing in ombudsman, regulatory channels, and quality management. With an MBA in Quality in Projects and Processes, she excels at resolving complex complaints. Colleagues often describe her as committed, dedicated, and client-focused.
Outside of her professional role, Alessandra is deeply devoted to her family, whom she describes as her most precious asset. She actively engages with her work community and shares posts that reflect a positive integration of her work and family life, such as bringing her daughter to the office.
She has been repeatedly recognized with High-Performance awards (PRAD) during her tenure at Itaú Unibanco.
Read the full overview →How Alessandra shows up
Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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