Alexa Iwatani

Examiner
DISC Type : cs

Senior Client Success Manager at VideoAmp

San Francisco, California, United States

Overview

Alexa has no verified overview

Personality Overview

Tough To Convince

Unexpressive

Overcautious

They tend to be clear about their needs and limitations and are unlikely to promise too much.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Alexa has no verified topics they care about

Media Appearances

Alexa has no verified media appearances

Work History

11-2024
Senior Client Success Manager at VideoAmp
1-2022 - 11-2024
Associate Director Customer Success at AppScience® (TSXV: SBIO)
12-2020 - 1-2022
Senior Account Manager & Sales Planner at Sabio Inc.
6-2019 - 12-2020
Account Manager & Sales Planner at Sabio Inc.
2-2018 - 6-2019
Associate Account Manager at Sabio Inc.

Education

Bachelor of Business Administration - BBA from Loyola Marymount University

More Information

Social Presence :

Prographics :

Exp : 8 Location : San Francisco, California, United States Job Level : Middle Designation : Senior Client Success Manager at VideoAmp
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Insights For Selling To Alexa

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alexa is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Alexa

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Alexa move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Alexa take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Alexa

Personality Compatibility


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