Alexa Zupko

Critic
DISC Type : C

Business Process Analyst at Michael Kors

New York, New York, United States

Overview

Alexa Zupko is a Business Process Analyst at Michael Kors with a background in change management and sales operations. Holding a Master of Science from the University of Pennsylvania, she is recognized for her exceptional project management skills and ability to manage complex projects with precision and efficiency.

Before her corporate career, Alexa worked as a middle school and high school English teacher. This experience in education likely provides her with strong communication and mentorship skills that are valuable in her current role analyzing and improving business processes for large organizations.

Unique fact: Alexa successfully transitioned her career from public school education to corporate analysis in the technology and fashion industries.

Personality Overview

Precise

Objective Thinker

Negotiator

They like to take decisions independently and do not seek others' support often.  They prefer to analyze logically and value objective facts over emotions. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Business Process Improvement
Her career has progressed into roles focused on process analysis and change management, highlighted by her promotion to Business Process Analyst at Michael Kors.
Change Management
Served as a Change Management Coordinator at Michael Kors, demonstrating a direct focus on facilitating organizational transitions and new process adoption.
Sales Operations
Gained experience as a Sales Operations Analyst at Juniper Networks, supporting critical functions like bids and proposal management.

Media Appearances

Alexa has no verified media appearances

Work History

5-2025
Business Process Analyst at Michael Kors
1-2023 - 5-2025
Change Management Coordinator at Michael Kors
9-2021 - 1-2023
Sales Operations Analyst at Juniper Networks
8-2020 - 4-2021
Middle School Teacher at Baltimore City Public Schools
8-2018 - 5-2020
High School English Teacher at Mastery Schools

Education

8-2018 - 5-2020
Master of Science - MS from University of Pennsylvania
8-2014 - 5-2018
Bachelor of Arts - BA from The College of New Jersey

More Information

Social Presence :

Prographics :

Exp : 6 Location : New York, New York, United States Job Level : Middle Designation : Business Process Analyst at Michael Kors
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Insights For Selling To Alexa

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Tell them what ROI they can expect
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alexa is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Alexa

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Alexa move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Alexa take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Alexa

Personality Compatibility


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