Alexander Michailov

Enthusiast
DISC Type : i

Head of Partnerships at Chekin

Zurich, Zurich, Switzerland

Overview

Alexander Michailov is the Head of Partnerships at Chekin, specializing in SaaS for the hospitality industry. A graduate of the Les Roches hospitality school, he focuses on automating the digital guest journey through partnerships. He has extensive experience in building and leading account management teams across Europe for various tech companies.

He has a strong passion for customer satisfaction, making it his mission to uphold a 5-star service standard in his professional endeavors. He frequently speaks on how technology like contactless check-in can enhance the guest experience and improve hotel efficiency.

Interesting fact: He has successfully built and rebuilt entire account management teams on multiple occasions.

Personality Overview

Story Driven

Amiable & Agreeable

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Digital Guest Journey
As Head of Partnerships at Chekin, he actively promotes automating the guest journey, focusing on innovations like online check-in to enhance guest experience and loyalty.
SaaS Partnerships
His career is centered on building and managing strategic partnerships for SaaS companies in the hospitality sector, including roles at Mews, Canary Technologies, and Chekin.
Hospitality Tech
He is passionate about leveraging technology to evolve the hospitality industry, advocating for breaking old models to improve efficiency and service.

Media Appearances

Alexander has no verified media appearances

Work History

3-2024
Head of Partnerships at Chekin
3-2023 - 3-2024
Global Strategic Partnership Manager at Canary Technologies
7-2022 - 4-2023
Snr. Account Manager at Localyze
10-2021 - 7-2022
Partnerships at Mews
11-2020 - 10-2021
Sales Manager M&A at Mews

Education

2012 - 2015
Bachelor in Business Administration from Les Roches

More Information

Social Presence :

Prographics :

Exp : 8 Location : Zurich, Zurich, Switzerland Job Level : Mid-senior Designation : Head of Partnerships at Chekin
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Insights For Selling To Alexander

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alexander is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Alexander

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Alexander move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Alexander take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Alexander

Personality Compatibility


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