Alexandra Skey

Initiator
DISC Type : Di

Advisor - CX, Growth, Culture at Yesworld

United States

Overview

Alexandra is a customer experience and operations leader who has founded four companies and led teams through two successful exits, including a $1. 75B acquisition and the merger of Google Nest Renew. A graduate of Queens University, people who have worked with her describe her as energetic, creative, and diligent.

She operates with the core belief that people deliver their best results when they are in a workplace where they can be themselves. She prioritizes having fun at work and encourages her teams to do the same, believing people do their best work when they are having the best time doing it.

Unique fact: Alexandra co-founded a Techstars-backed healthcare startup that used mindfulness to reduce chronic pain and ran a clinical trial with Cedars-Sinai.

Personality Overview

Confident

Risk-Accepting

Impact-Oriented

They usually prefer to drive the conversation.  They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Building Company Culture
Considers culture the "core operating system" of a company and has a history of building high-impact, scalable cultures in fast-paced environments.
AI in the Workplace
Championed AI implementation in her recent role and actively discusses its strategic impact on teams and the psychological contract with employees.
Customer-Centric Operations
Has extensive experience leading customer success and operations, supporting millions of users and scaling teams through periods of significant growth.

Media Appearances

Alexandra has no verified media appearances

Work History

Advisor - CX, Growth, Culture at Yesworld
3-2024 - 9-2025
Head of Customer Experience at Renew Home
11-2019 - 3-2024
Director of Customer Experience at OhmConnect
3-2017 - 12-2018
Head of CX & Operations, North America at Bambora
CEO, Cofounder at Ella (Techstars '16)

Education

B.Sc. from Queen's University
International Baccalaureate Degree from Glenlyon Norfolk School

More Information

Social Presence :

Prographics :

Exp : 7 Location : United States Job Level : Leadership Designation : Advisor - CX, Growth, Culture at Yesworld
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Insights For Selling To Alexandra

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Look like someone who is on top of their game

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alexandra is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Alexandra

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Alexandra move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Alexandra take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Alexandra

Personality Compatibility


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