Alicia Peris Escrig

Critic
DISC Type : C

CRM Specialist & Team Leader at Atlas Copco

St Albans, England, United Kingdom

Overview

Alicia Peris Escrig is a CRM Specialist & Team Leader at Atlas Copco, focusing on driving C4C CRM adoption. With a background in data analysis using SAP and Power BI, she is skilled in user training and process optimization. She is described by colleagues as responsible, professional, and exceptionally helpful.


She recently earned two certifications in Lucidchart for business analysis, demonstrating her commitment to continuous professional development.

Personality Overview

Information Seeker

Precise

Objective Thinker

They like to do things independently and don’t look for support from others.  They don’t appreciate bells and whistles unless backed by data. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

CRM System Adoption
Her core mission is to lead and drive the usage of the C4C CRM system, ensuring it becomes a natural and logical tool for the sales team.
Sales Process Optimization
She documents and provides training on specific CRM processes to support sales engineers and enhance client experiences.
Team Leadership
Recently promoted to Team Leader, she is focused on expanding her team's capabilities to deliver exceptional customer relationship management.

Media Appearances

Alicia has no verified media appearances

Work History

10-2024
CRM Specialist & Team Leader at Atlas Copco
2-2022
CRM Specialist at Atlas Copco
7-2019 - 2-2022
CTS Internal Sales Engineer at Atlas Copco
9-2006 - 6-2018
Industry Business Distribution Department Support at Schneider Electric
2-2005 - 9-2006
Administrative Assistant at Compresores JOSVAL, S.L.

Education

Executive Assistant from PimecSefes, Barcelona, Spain
Facultad de Filosofía y Letras from Universidad de Zaragoza

More Information

Social Presence :

Prographics :

Exp : 20 Location : St Albans, England, United Kingdom Job Level : Junior Designation : CRM Specialist & Team Leader at Atlas Copco
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Insights For Selling To Alicia

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Be formal and objective, they will appreciate it more
  • Tell them what ROI they can expect

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Do not use very emotional or colorful language
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alicia is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Alicia

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Alicia move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Alicia take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Alicia

Personality Compatibility


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