Alicia Wilderman, MHSA, CCM, CMC, CBIS

Questioner
DISC Type : c

Certified Case Manager at Encompass Health Deaconess Rehabilitation Hospital at Encompass Health

Evansville, Indiana, United States

Overview

Alicia is a Certified Case Manager at Encompass Health with over a decade of dedicated service at the same hospital. She holds multiple certifications, including Certified Brain Injury Specialist, and earned her Masters and Bachelors degrees from the University of Evansville. She is a recognized leader in her workplace.

In addition to her primary role, Alicia serves as the Chair of the Hospital Diversity Committee, a position she was appointed to in July 2024.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Price-Sensitive

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to do thorough analysis of any situation.

Topics They Care About

Diversity in Healthcare
Serves as the Chair of the Hospital Diversity Committee at Encompass Health, demonstrating a commitment to fostering an inclusive environment for both patients and staff.
Case Management
A long-time Certified Case Manager who recently added a new certification, showing her dedication to the field and continuous professional development after over 13 years.
Brain Injury Recovery
Holds a certification as a Certified Brain Injury Specialist (CBIS), indicating specialized expertise and a focus on this specific area of patient rehabilitation.

Media Appearances

Alicia has no verified media appearances

Work History

12-2013
Certified Case Manager at Encompass Health Deaconess Rehabilitation Hospital at Encompass Health
3-2012 - 12-2013
Care Coordinator at Rehabilitation Hospital of Indiana
1-2008 - 3-2012
Attendant Care Coordinator at Alliance Home Health Care
1-2007 - 11-2007
Memory Care Facilitator at American Senior Communities
3-2004 - 3-2007
Social Services Director at Extendicare Inc.

Education

1999 - 2003
Master's degree and Bachelor's degree from University of Evansville

More Information

Social Presence :

Prographics :

Exp : 21 Location : Evansville, Indiana, United States Job Level : Middle Designation : Certified Case Manager at Encompass Health Deaconess Rehabilitation Hospital at Encompass Health
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Insights For Selling To Alicia

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alicia is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Alicia

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Alicia move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Alicia take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Alicia

Personality Compatibility


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