Aline Stefanote in

Aline Stefanote

Login to view DISC.
Customer Relation Manager at BMW at BMW
📍 São Paulo, São Paulo, Brazil

Aline Stefanote is an automotive specialist with over 24 years of industry experience, including a decade at BMW. As Aftersales Area Manager, she excels in dealer performance management using the GPM methodology. Colleagues describe her as talented, dedicated, and highly qualified.

She is passionate about fostering collaboration and elevating standards by connecting teams to share insights and strategies. Aline values recognizing excellence, celebrating achievements in customer satisfaction, and creating enriching experiences for top performers. She actively expands her knowledge by networking with professionals from various markets.

In 2023, she implemented approximately 150 strategic action plans that achieved an impressive 80% success rate.

Read the full overview →
Experience
21 Years
Current Role
Customer Relation Manager at BMW
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Aline shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Aline cares about

Customer Experience
Her career includes managing customer relations and focusing on satisfaction KPIs. She celebrates and rewards top performance in customer service excellence within the dealer network.
Aftersales Performance
Her current role focuses on steering dealer aftersales performance. She recently attended a National Aftersales Conference to gain valuable insights into customer support and industry trends.
+5 more topics Login to view topics
Career

Work history

9-2014
Customer Relation Manager at BMW
BMW
2-2010 - 8-2014
Consultor comercial
Volkswagen do Brasil
1-2005 - 8-2010
Analista
Volkswagen do Brasil
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2018 - 2019
Specialized Course
FIELD FORCE CERTIFICATION
2018 - 2018
HPMA course (High Performance management in Aftersales)
BMW HPMA
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Aline. Free, 10 seconds.