Jennifer Castro

Observer
DISC Type : ic

Learning Partner at NewYork-Presbyterian Hospital

New York City Metropolitan Area, United States

Overview

Jennifer is a Learning Partner at NewYork-Presbyterian Hospital, focusing on project management and regulatory compliance in training. She supports the design and implementation of eLearning and in-person programs across multiple hospital campuses and holds a Bachelor of Arts from Lehman College.

She transitioned from a career in digital content production at Pearson, where she managed the end-to-end delivery of digital courseware, to her current role in healthcare learning and development.

Personality Overview

Example Seeker

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Healthcare L&D
As a Learning Partner, she collaborates with clinical leadership to assess staff training needs and build impactful learning strategies for hospital teams.
eLearning Design
She is certified in Articulate Storyline and Rise and has extensive experience developing digital courseware, ebooks, and interactive activities from her time at Pearson.
Regulatory Compliance
A key part of her role involves managing the development and delivery of training courses that meet all relevant regulatory standards and requirements in a hospital setting.

Media Appearances

Jennifer has no verified media appearances

Work History

6-2025
Learning Partner at NewYork-Presbyterian Hospital
1-2024 - 6-2025
Learning Architect at NewYork-Presbyterian Hospital
3-2015 - 11-2022
Senior Digital Content Producer at Pearson
6-2014 - 2-2015
Associate Content Creation Specialist at Pearson
Production Assistant at Pearson

Education

Bachelor of Arts (B.A.) from Lehman College

More Information

Social Presence :

Prographics :

Exp : 11 Location : New York City Metropolitan Area, United States Job Level : Junior Designation : Learning Partner at NewYork-Presbyterian Hospital
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Focus on immediate action-items rather than the larger goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Jennifer

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Jennifer take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Jennifer

Personality Compatibility


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